Privacy Policy
1. Will Virginia be our expert Florence tour guide?
Yes, absolutely! Virginia provides the very best in private tours and takes personal care of all her clients, with no exceptions.
2. Do we need to make reservations for 'skip the line' tickets?
If you would like to prepay for your tour in advance using PayPal, we will make all the bookings for you, and include the reservation cost and entrance tickets within the final price. This means you can arrive on the day completely relaxed and comfortable in the knowledge that all arrangements have been made for a smooth and enjoyable tour.
If you would prefer to pay for the tour in cash on the day, you will need to make your own ‘skip the line’ reservations. Remember that it is best to visit the Uffizi early (8.15am or later in the day around 5pm) as the gallery closes at 6.30pm.
3.Do 'skip the line' reservations always guarantee immediate entry?
Unfortunately not. Contrary to what many tour companies claim on their websites, at peak times ‘skip the line’ tickets do not guarantee immediate entry. This is because more and more visitors pre-book using this method, especially in the high season. However, these tickets can be advantageous, especially if you combine them with early morning, or late afternoon entry!
4. Do we need to pay a deposit for our tour?
We don’t take deposits. We either request cash payment in full on the day (euros), or for convenience you may prefer to pre-pay for your tour using PayPal (with a 4% service fee). Pre-payment can include the cost of ‘skip the line’ surcharges, gallery entrance fees, wine tasting etc, so there is nothing to pay on the day. PayPal is the world’s foremost secure payment provider and we will provide you with a formal PayPal receipt/invoice on receipt of your funds.
